​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ASB club

HouseMark’s ASB club, in conjunction with the most extensive ASB data sets, will supports landlords in making sure that they continue to provide effective service.

Club meetings are held twice a year and discussion topics are chosen by club members, reflecting what is important to you and your tenants.

Topic coverage

The club will also look in depth at some key issues affecting members including:


  • preparing for the ASB Act – what you should be doing, what others are doing
  • analysing and evaluating open data sources and ASB benchmarking data
  • using ASB benchmarking and other data to challenge your service – values and costs
  • how private sector organisations deliver ASB services and what lessons for landlords
  • how to maximise technology such as GIS to identify ‘hotspots’ and case management software to improve approaches to case
  • diversionary schemes – what are others doing, evaluating there worth and measuring their success

Meetings and locations

Clubs are in a northern and southern location and occur twice per year.


More information​​

​​If you'd like to know more about the ASB club or are interested in joining, contact  or call  2706.​​


 Specialist clubs



Active asset management club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/AAAclub.aspx Active asset management club
ASB club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/ASB-club.aspx ASB club
Business assurance club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/BAclub.aspx Business assurance club
Customer contact centre club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/Customer-contact-centre.aspx Customer contact centre club
Customer excellence club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/Customerexcellence.aspx Customer excellence club
Estate services club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/ESclub.aspx Estate services club
Private rented sector club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/PRSclub.aspx Private rented sector club
Voids club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/Voidsclub.aspx Voids club
Welfare reform impact club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/WRIclub.aspx Welfare reform impact club