​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Here are the events coming up:​​​​​

​​Data-driven customer insight​ - 3 June​

As the pace of welfare reform increases with the national roll-out of Universal Credit, understanding your customers has never been more important. 

Collecting accurate and relevant customer data, effective use of existing information in your databases and combining this with the right external data sources is key to unlocking the intelligence needed to run a successful social housing business.

Estates Service​​​​s Learning Event Cardiff - 8 July​

Following the success of similar events over the last four years, we're offering a one day learning event looking at Estate Services. We hold regular Estate Services Club meetings in England. The aim of this event is to make the best elements of those clubs available to colleagues in Wales and the West of England, while introducing local expertise and context where appropriate. Book your place today.

​Digital housing and big data demystified - 9 July

Amidst fast-growing interest amongst government, housing providers and the population at large, the digital and Big Data agendas are moving from speculation to execution. However, many housing providers are seeking answers to key questions .

This conference will help delegates develop their own thinking in these areas whilst adding to their knowledge base by bringing them up to date on the latest practical developments and strategic thinking. We will explore digital and Big Data opportunities and risks on practical and challenging basis.

Improving ​​performance in ASB​ (Annual ASB conference) - 16 July​

​HouseMark, in partnership with Resolve ASB, ReACT and Whiteheads Solicitors is pleased to announce the 8th annual ASB conference.

With speakers from social housing providers, legal experts in ASB and the HouseMark data team, this conference will provide you with valuable insights to take back to your own organisation helping to improve performance, impact and outcomes. The full programme with be available shortly.