HouseMark is the leading provider of integrated data and analysis, insightful knowledge transfer, high quality consultancy support and cost effective procurement services to the social housing sector.
More than 950 housing organisations are HouseMark members and we are jointly owned by the Chartered Institute of Housing and the National Housing Federation - two social housing sector not-for-profit organisations that reinvest their surpluses into the sector.
Our ambition is to combine business-focused data services with opportunities to gain relevant business insight and market awareness through experience, advice and research. At its core is a promise to deliver business intelligence that helps your organisation make better informed business decisions.
Our promise
We're committed to making your business more efficient, more responsive, more effective and more intelligent by maximising performance and value for money.
Our services
We offer four key services to facilitate your business intelligence gathering and analysis: data, knowledge, consultancy and events.
You can engage and interact at any stage, depending on your needs – and we can tailor our service to suit you. Our business intelligence services are geared towards helping you achieve excellence in all you do.
Data – sharp, smart, business-focused data, analysis and interpretation to help you understand cost, performance and quality drivers.
Knowledge – unrivalled in-sector and out of sector knowledge providing the right intelligence to improve business efficiency across the board.
Consultancy – acting as a critical friend to enhance your membership, providing narrative support to articulate your 'value' story.
Events - clubs, conferences and seminars with expert speakers, covering topics related to business improvement and intelligence, and providing the chance to network and share knowledge.
Dedicated to improving housing standards
HouseMark was set up in 1999 and is jointly owned by the Chartered Institute of Housing (CIH) and the National Housing Federation (NHF), two not-for-profit organisations dedicated to improving the social housing sector.
Our partners
We work closely with the Homes and Communities Agency (HCA), Department of Communities and Local Government (DCLG), Scottish Government, Welsh Government, Association of Retained Council Housing (ARCH), Erosh, Housing Ombudsman, Social Landlords' Crime and Nuisance Group (SLCNG), Tenants and Residents Organisations of England (TAROE), Tenant Participatory Advisory Service (TPAS), the National Federation of ALMOs (NFA), Nottingham University Business School, Scottish Housing and Best Value Network (SHBVN) and other key organisations helping local authorities, ALMOs and housing associations to improve business effectiveness.