​​​​​​​​​​​​​​​​​​​​​​​Estate services club

HouseMark’s estate services club can help you to find out about good practice, compare performance on estate services and network with peers.

More than 100 organisations have already signed up to the club launched in October 2007. Th​e club focuses on identifying and sharing good practice, networking and industry developments. In January 2009 we launched an online PI service for estate services.

Topic coverage

  • resident involvement in monitoring performance

  • environmental & Community Cohesion issues

  • what do we measure by way of performance?

  • what costs are important?

  • service charge – fairness, accuracy

  • preparing for market testing

Meetings and locations

Club meetings are held three times a year, they are held in London or a northerly location (usually Manchester or Yorkshire).


More information​

​​If you'd like more information about the estate services club or are interested in joining, contact or call .​

 Specialist clubs



Active asset management club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/AAAclub.aspx Active asset management club
ASB club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/ASB-club.aspx ASB club
Business assurance club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/BAclub.aspx Business assurance club
Customer contact centre club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/Customer-contact-centre.aspx Customer contact centre club
Customer excellence club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/Customerexcellence.aspx Customer excellence club
Estate services club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/ESclub.aspx Estate services club
Private rented sector club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/PRSclub.aspx Private rented sector club
Voids club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/Voidsclub.aspx Voids club
Welfare reform impact club https://housemarkbusinessintelligence.co.uk/Pages/Knowledge/WRIclub.aspx Welfare reform impact club